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Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our vision is a statement of purpose. It is why we exist. Our mission sets out how we intend to achieve this vision: We will bring together GP practices in neighbourhoods so that they can work with others – health and social care services, the voluntary sector, community groups and local people – to make best use of available resources and make sure that everyone gets the right support, in the right place, at the right time. To help achieve this mission we will focus our work on four key themes: Transformation Neighbourhood Support Direct Delivery Effective Organisation. Themes Tranformation We will work with partners and local people to co-design and provide capability and leadership to create a system of care that is designed to increase wellness and value. This is about creating the means in our neighbourhoods to make the necessary connections between key providers and local people to achieve the vision and mission. Neighbourhood Support We will improve access for local people to the resources they need to lead healthier lives through a strengthened and well connected network of independent primary care providers. This is about nurturing leadership within primary care, removing barriers and waste, and allowing the best to thrive and the struggling to be supported, so that the whole registered population gets a better deal. Direct Delivery We will deliver high quality primary care services that will provide inspiration, help set common standards, test new approaches to care and support, and provide a safe platform for those practices that need it. This is about making it real and modelling what is possible. Effective Organisation We will build an organisation that is collaborative, effective, responsive, safe, efficient and well led, with a sense of ownership by our wider stakeholders: partners and local people. This is about creating an exciting organisation, that gets things done, and goes about things in the right way. Our Values Collaboration We achieve more, better and faster, by harnessing the strengths of all stakeholders in the system. Innovation We try new approaches without fear. Learning We reflect on our actions and seek knowledge to improve. Compassion The care of local people is at the heart of everything we do.

Salford Primary Care Together are here to put General Practice at the heart of integrated care in Salford. Salford Primary Care Together Improving the Health of the people of Salford Learn More Registered with a GP in Salford? Evening and Weekend Appointments are available. Learn More Need Urgent Dental Care? The GM Urgent Dental Care Telephony Service can help! Learn More Help for Rough Sleepers this Winter If you are experiencing homelessness this winter we can offer support: Learn More News We have news to share... Learn More Salford Primary Care Together We are here to put general practice at the heart of integrated care in Salford. We have outstanding health and social care services in Salford, but local people have told us they would like to see people involved in their care working more closely together. We are supporting all the city’s practices to work more closely together in five Primary Care Networks - Broughton Health Alliance, Eccles and Irlam, Little Hulton and Walkden, Salford South East, and Swinton. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the centre of everything we do. Our vision is where everyone who lives and works in Salford can realise their potential to live healthier, happier and more fulfilling lives, so that they can start well, live well and age well. That’s Salford’s vision, that’s our vision. Everything we do is guided by a clear and strong set of values: Collaboration, Compassion, Innovation and Learning. Learn More Our Services Local people are at the heart of our priorities as we plan our services. We are introducing new services in Salford to ensure local people have an improved experience of using primary care services, including better access to appointments with a health professional. Practice Explore our three practices at Eccles, Little Hulton and Willow Tree. Learn More EPIC 24 High quality healthcare ensuring that patients are able access the care they need. Learn More Inclusion Service Patients with no fixed abode and links to Salford can now be registered. Learn More Academy The Academy team are a small team providing support and advice for training. Learn More Special Allocation Service For patients removed from a GP in Salford or Trafford with Police involvement. Learn More Other Services We offer a range of support services for practices, PCNs, and the ICB. Learn More Our Practices We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles Gateway, Little Hulton Health Centre, and the Willow Tree Healthy Living Centre. We also run the Inclusion Service. Opening Times and Addresses For more information on the opening times of our practices, please click on the button below. Eccles – 1st Floor, Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Little Hulton – Longshaw Drive, Little Hulton, Manchester, M28 0BB Willow Tree – 94 Littleton Road, Salford, M7 3SE Inclusion Service – Salford Loaves and Fishes, 1 Paddington Close, Salford, M6 5BU Learn More Address Salford Primary Care Together, 3rd Floor, 2 City Approach, Albert Street, Eccles, Manchester, M30 0BL Contact Head Office: 0161 983 0560 Practices: 0161 983 0600 Contact Us

Testimonials from Patients and Staff on our Services Testimonials

Explore our services, including our Practices, Inclusion Service, and Extended Access Services Practices We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles Gateway, Little Hulton Health Centre, and the Willow Tree Healthy Living Centre. We also run the Inclusion Service. Learn More EPIC 24 Extended Primary Integrated Care 24 was formed with the vision that our patients should expect high quality healthcare, ensuring that patients are able access the care they need, in the most appropriate setting, with the most appropriate clinicians. Learn More Inclusion Service The Inclusion Service’s aim is to remove barriers to accessing health care. Patients with no fixed abode and links to Salford can now be registered. This includes people who are rough sleeping, sofa surfing, or staying in emergency or temporary accommodation such as hostels, hotels, B&Bs. Learn More Academy The Academy team are a small team funded by external sources who provide support and advice for training to clinical and non-clinical staff in Salford and across Greater Manchester (GM). The team works closely with the Greater Manchester Training Hub (GMTH). Learn More Special Allocation Service The Special Allocation Scheme (SAS) service is for patients who have been removed from a GP in Salford or Trafford, following an incident in which the Police have been informed. Learn More Other Services SPCT also offer a range of support services for practices, PCNs and for the ICB. We are always happy to offer advice and help where we can. Learn More

Broughton Primary Care Network Broughton Health Alliance PCN You can find the following GP Practices in the Broughton PCN: Read More Lower Broughton Health Centre Read More Blackfriars Medical Practice Read More Reut Medical Practice Read More Salford Care Homes Medical Practice Read More Mocha Parade Medical Practice Read More SPCT - Willow Tree Read More Newbury Green Medical Practice Clinical Director - Dr Carlie Gardner PCN Manager - Kingsley Dike

Salford South East Primary Care Network Salford South East You can find the following GP Practices in the Salford South East PCN: Read More Cornerstone Medical Practice Read More Clarendon Surgery Read More Langworthy Medical Practice Read More Salford Medical Centre Read More Ordsall Health Surgery Read More Sorrell Group Practice Read More Orient Road Medical Practice Read More Height General Practice Read More Pendleton Medical Centre Read More The Willows Medical Practice Clinical Director - Dr Van Selvaraasan PCN Manager - Hayley Savvides Find our website here

Swinton Primary Care Network Swinton You can find the following GP Practices in the Swinton PCN: Read More The Sides Medical Centre Read More Silverdale Medical Practice Read More The Lakes Medical Practice Read More Poplars Medical Centre Clinical Director - Dr Karin McCall PCN Manager - Matthew Hindle Find our website here

SPCT also offer a range of support services for practices, PCNs and for the ICB. Other Services SPCT also offer a range of support services for practices, PCNs and for the ICB. We are always happy to offer advice and help where we can. Some of the services* delivered successfully are detailed here. Some of our other services: Supporting practice / PCN closures for training days Enhanced Access service provision COVID 19 vaccination services Same day urgent care demand. Surge capacity solutions. Other bespoke services depending on requirements. Contact the SPCT team for further information on these services

This service is for patients who have been removed from a GP in Salford, following an incident in which the Police have been informed. Special Allocation Service The Special Allocation Scheme (SAS) service is for patients who have been removed from a GP in Salford or Trafford, following an incident in which the Police have been informed, ensuring individuals who have been removed from their previous GP practice due to incidents of aggression can continue to access primary care safely. The service balances patient needs with the safety and wellbeing of staff and the wider community, providing care in a structured and controlled environment at Eccles Gateway. Our team is trained in trauma-informed care, focusing on understanding patient experiences, building trust, and supporting behavioural change alongside essential healthcare. Led by Dr. Jocelyne Rostron, the SAS ensures patients are treated with dignity and consistency, while security personnel and thorough risk assessments maintain a safe environment. The ultimate goal is to support patients to rebuild trust and reintegrate into mainstream GP services. During 2024/25, patient registrations rose from six in Q1 to eleven in Q4, while discharges fluctuated, peaking at twenty-two in Q2 reviews, which now take place quarterly to ensure timely assessment. The active patient list remained stable at around fifty-five, reflecting a consistent service capacity. Face-to-face appointments averaged sixty-two per quarter, while telephone consultations remained high, averaging 105, with patients from Trafford often preferring remote access due to travel barriers. The SAS benefits from integration with the Inclusion Service, a dedicated telephone line, and a consistent team, ensuring continuity and trust. Trauma-informed care, positive language, and clear boundaries help patients feel respected while supporting behavioural change. Regular panel reviews provide oversight, supporting timely discharges and effective risk management. The Special Allocation Service demonstrates the impact of structured, compassionate, and trauma-informed care. In 2024/25, the team ensured that patients continued to access healthcare safely, while staff and the wider patient population were protected. With dedicated leadership, a skilled multidisciplinary team, and a commitment to collaboration, the SAS continues to support patients towards stability, reintegration, and better health outcomes.

EPiC 24 integrates a wide range of services, coordinated through a digital hub that enables real-time monitoring and advanced data reporting. EPIC 24 The EPiC 24 service continues to evolve integrated primary urgent care services via a digital clinical hub, allowing us to ensure that patients in Salford can access the care they need, when they need it and in the most appropriate setting. The EPiC 24 Model in Practice EPiC 24 integrates a wide range of services, coordinated through a digital hub that enables real-time monitoring and advanced data reporting. This ensures patients are directed to the most appropriate care setting quickly and safely, supporting efficiency and high-quality outcomes. GP Out of Hours: Taking referrals from NHS111 from 6:30pm until 8:00am on weekdays, and all day at weekends. Primary Care Streaming: Screening ambulatory patients attending ED and directing them to the most appropriate pathway. Locality Clinical Assessment Service (LCAS): Reviewing patients who have contacted NHS111 and would otherwise be advised to attend ED within one hour. Surge Capacity / Locality Response: Including services such as COVID hot clinics, Acute Respiratory Hubs, and flexing capacity during periods of system pressure. Urgent Treatment Centre (UTC): Accredited by NHS England following a site inspection, with strong feedback on safety, education, governance, and pathway integration. The innovative care pathways developed within EPiC 24 are centred on clinical priority rather than access point, enabling robust patient education and empowering patients to access care appropriately. A Coordinated, Single Point of Access At its core, EPiC 24 is built on an integrated urgent care model that delivers coordinated care across Salford. This design allows the service to operate as a Single Point of Access (SPoA) for the locality. Case-hold patients, ensuring continuity and proactive management across episodes of care. Make direct referrals and bookings into the most appropriate services and pathways. Provide both face-to-face and virtual consultations, offering flexibility and timely access for patients. This coordinated approach not only streamlines patient journeys but also ensures that most patients presenting at the Emergency Department (ED) - whether via ambulance or self-presentation - receive an element of clinical validation before entering the acute system. System-Wide Collaboration A key focus this year has been on strengthening integrated care coordination. We have worked more closely than ever with the acute hospital site, aligning services and pathways to better meet the needs of Salford’s population. At the regional and national level, SPCT has continued to play an active role: As a member of the Greater Manchester Primary Urgent Care Alliance (GMUPCA), we share learning and best practice with other urgent care providers, collectively shaping urgent care delivery across the region. As a delivery partner for the Covid Medicine Delivery Unit (CMDU), we have supported resilience and responsiveness across the system. As an active member of Urgent Health UK, we contribute to national discussions on the future of urgent care, bringing valuable insights back into our local model. Achievements this Year National Recognition: Successfully secured our contract for EPiC 24 through a highly competitive national procurement process. Continuous Improvement: Implemented changes based on procurement feedback, ensuring ongoing quality, governance, and service development. Award Recognition: Shortlisted for three prestigious awards and highly commended for innovation in same-day urgent care, reflecting the creativity and dedication of our team. Knowledge Sharing: Presented at both regional and national events, while actively learning from others to drive service development. Winter Surge Response: Delivered 7,316 additional appointments over a seven-day period, ensuring same-day access for patients during peak demand. Impact in Numbers 65,000+ patient contacts across all services. GP Out of Hours: Consistently achieved above the 94% target for call-backs, face-to-face appointments, and home visits for urgent and routine cases. LCAS: Over 80% of patients avoided ED attendance; less than 25% required ED review. UTC: 23,528 patients seen — 65% discharged home, 19% referred to a specialty, only 3.5% advised to see their GP for an urgent same-day appointment Looking Ahead As we move forward, our priority remains to enhance accessibility, integration, and quality of urgent care in Salford. By acting as a true SPoA for the locality, strengthening partnerships with acute and community providers, and contributing to regional and national urgent care transformation, we are confident that EPiC 24 will continue to deliver a gold standard model of integrated urgent care.

Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group.  Primary Care Networks We have 5 Primary Care Networks comprising of the GP Practices in Salford. Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group. These packages can include: HR Finance Administration Support / Business Management Project Management Business / Data Intelligence Service Delivery Each network funds a bespoke package of enabled support to facilitate their annual objectives. This includes supporting them for example with the writing of innovation business cases, enabling projects to deliver against the Development Fund, delivering the DES contracts. These are tailored and designed for each PCN and annual contracts are drawn up. Broughton Health Alliance Learn More Eccles & Irlam Learn More Little Hulton & Walkden Learn More Salford South East Learn More Swinton Learn More

Little Hulton & Walkden Primary Care Network Little Hulton & Walkden You can find the following GP Practices in the Little Hulton & Walkden PCN: Read More Walkden Medical Centre Read More Dearden Avenue Medical Practice Read More The Gill Medical Centre Read More Cherry Medical Practice Read More The Limes Medical Practice Read More Cleggs Lane Medical Practice Read More Ellenbrook Medical Centre Read More Manchester Road East Medical Practice Read More Orchard Medical Centre Read More SPCT - Little Hulton Clinical Director - Dr Sapna Tandon PCN Manager - Matthew Hindle Find our website here