Search Results

Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our vision is a statement of purpose. It is why we exist. Our mission sets out how we intend to achieve this vision: We will bring together GP practices in neighbourhoods so that they can work with others – health and social care services, the voluntary sector, community groups and local people – to make best use of available resources and make sure that everyone gets the right support, in the right place, at the right time. To help achieve this mission we will focus our work on four key themes: Transformation Neighbourhood Support Direct Delivery Effective Organisation. Themes Tranformation We will work with partners and local people to co-design and provide capability and leadership to create a system of care that is designed to increase wellness and value. This is about creating the means in our neighbourhoods to make the necessary connections between key providers and local people to achieve the vision and mission. Neighbourhood Support We will improve access for local people to the resources they need to lead healthier lives through a strengthened and well connected network of independent primary care providers. This is about nurturing leadership within primary care, removing barriers and waste, and allowing the best to thrive and the struggling to be supported, so that the whole registered population gets a better deal. Direct Delivery We will deliver high quality primary care services that will provide inspiration, help set common standards, test new approaches to care and support, and provide a safe platform for those practices that need it. This is about making it real and modelling what is possible. Effective Organisation We will build an organisation that is collaborative, effective, responsive, safe, efficient and well led, with a sense of ownership by our wider stakeholders: partners and local people. This is about creating an exciting organisation, that gets things done, and goes about things in the right way. Our Values Collaboration We achieve more, better and faster, by harnessing the strengths of all stakeholders in the system. Innovation We try new approaches without fear. Learning We reflect on our actions and seek knowledge to improve. Compassion The care of local people is at the heart of everything we do.

Salford Primary Care Together are here to put General Practice at the heart of integrated care in Salford. Salford Primary Care Together Improving the Health of the people of Salford Learn More Registered with a GP in Salford? Evening and Weekend Appointments are available. Learn More Need Urgent Dental Care? The GM Urgent Dental Care Telephony Service can help! Learn More Help for Rough Sleepers this Winter If you are experiencing homelessness this winter we can offer support: Learn More News We have news to share... Learn More Salford Primary Care Together We are here to put general practice at the heart of integrated care in Salford. We have outstanding health and social care services in Salford, but local people have told us they would like to see people involved in their care working more closely together. We are supporting all the city’s practices to work more closely together in five Primary Care Networks - Broughton Health Alliance, Eccles and Irlam, Little Hulton and Walkden, Salford South East, and Swinton. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the centre of everything we do. Our vision is where everyone who lives and works in Salford can realise their potential to live healthier, happier and more fulfilling lives, so that they can start well, live well and age well. That’s Salford’s vision, that’s our vision. Everything we do is guided by a clear and strong set of values: Collaboration, Compassion, Innovation and Learning. Learn More Our Services Local people are at the heart of our priorities as we plan our services. We are introducing new services in Salford to ensure local people have an improved experience of using primary care services, including better access to appointments with a health professional. Practice Explore our three practices at Eccles, Little Hulton and Willow Tree. Learn More EPIC 24 High quality healthcare ensuring that patients are able access the care they need. Learn More Inclusion Service Patients with no fixed abode and links to Salford can now be registered. Learn More Academy The Academy team are a small team providing support and advice for training. Learn More Special Allocation Service For patients removed from a GP in Salford or Trafford with Police involvement. Learn More Other Services We offer a range of support services for practices, PCNs, and the ICB. Learn More Our Practices We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles Gateway, Little Hulton Health Centre, and the Willow Tree Healthy Living Centre. We also run the Inclusion Service. Opening Times and Addresses For more information on the opening times of our practices, please click on the button below. Eccles – 1st Floor, Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Little Hulton – Longshaw Drive, Little Hulton, Manchester, M28 0BB Willow Tree – 94 Littleton Road, Salford, M7 3SE Inclusion Service – Salford Loaves and Fishes, 1 Paddington Close, Salford, M6 5BU Learn More Address Salford Primary Care Together, 3rd Floor, 2 City Approach, Albert Street, Eccles, Manchester, M30 0BL Contact Head Office: 0161 983 0560 Practices: 0161 983 0600 Contact Us

Testimonials from Patients and Staff on our Services Testimonials

Explore our services, including our Practices, Inclusion Service, and Extended Access Services Practices We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles Gateway, Little Hulton Health Centre, and the Willow Tree Healthy Living Centre. We also run the Inclusion Service. Learn More EPIC 24 Extended Primary Integrated Care 24 was formed with the vision that our patients should expect high quality healthcare, ensuring that patients are able access the care they need, in the most appropriate setting, with the most appropriate clinicians. Learn More Inclusion Service The Inclusion Service’s aim is to remove barriers to accessing health care. Patients with no fixed abode and links to Salford can now be registered. This includes people who are rough sleeping, sofa surfing, or staying in emergency or temporary accommodation such as hostels, hotels, B&Bs. Learn More Academy The Academy team are a small team funded by external sources who provide support and advice for training to clinical and non-clinical staff in Salford and across Greater Manchester (GM). The team works closely with the Greater Manchester Training Hub (GMTH). Learn More Special Allocation Service The Special Allocation Scheme (SAS) service is for patients who have been removed from a GP in Salford or Trafford, following an incident in which the Police have been informed. Learn More Other Services SPCT also offer a range of support services for practices, PCNs and for the ICB. We are always happy to offer advice and help where we can. Learn More

Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group.  Primary Care Networks We have 5 Primary Care Networks comprising of the GP Practices in Salford. Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group. These packages can include: HR Finance Administration Support / Business Management Project Management Business / Data Intelligence Service Delivery Each network funds a bespoke package of enabled support to facilitate their annual objectives. This includes supporting them for example with the writing of innovation business cases, enabling projects to deliver against the Development Fund, delivering the DES contracts. These are tailored and designed for each PCN and annual contracts are drawn up. Broughton Health Alliance Learn More Eccles & Irlam Learn More Little Hulton & Walkden Learn More Salford South East Learn More Swinton Learn More

Little Hulton & Walkden Primary Care Network Little Hulton & Walkden You can find the following GP Practices in the Little Hulton & Walkden PCN: Read More Walkden Medical Centre Read More Dearden Avenue Medical Practice Read More The Gill Medical Centre Read More Cherry Medical Practice Read More The Limes Medical Practice Read More Cleggs Lane Medical Practice Read More Ellenbrook Medical Centre Read More Manchester Road East Medical Practice Read More Orchard Medical Centre Read More SPCT - Little Hulton Clinical Director - Dr Sapna Tandon PCN Manager - Matthew Hindle Find our website here

We are proud to serve 20,000 patients across Eccles, Little Hulton, Charlestown and Lower Kersal. Key Highlights This year has been a productive one for our GP practice, with continued growth across all three of our sites. We have continued to consistently deliver high-quality, patient-centered care, while effectively managing the growing complexities within the general practice landscape. We have seen a significant increase in performance, particularly in patient care and service efficiency, thanks to the dedication of our team and ongoing improvements to our processes. Workforce development has been a key priority, ensuring that both clinical and non-clinical teams are equipped with the necessary skills and resources to deliver holistic, integrated care. Our systems and processes are now well established, enabling better care coordination and positive patient experiences. We have also been building upon the community work we’ve already done, collaborating with local charities to raise awareness of the importance of screening and vaccination. This initiative aims to increase uptake in both areas, ensuring better health outcomes for our patients. Patient engagement remains central to our practice’s approach. Through education and self-management initiatives, we have empowered patients to take a more active role in their health, leading to improved engagement and better health outcomes. Looking ahead, our goal for the next year is to build on this momentum by enhancing patient access, further reducing waiting times, and expanding our digital services to offer more convenient healthcare solutions for our community. We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles, Little Hulton and Willow Tree. Visit our Practice Website Practice Practice Information Registering with one of our Practices You can come in to one of our practices where our reception team will be able to assist you to register. You will be required to fill out a form, including a patient questionnaire about your medical history. It would be really helpful for reception staff, if you could bring some identification when you come in to register. All our premises are accessible for people who have disabilities. You can also register online here . Booking Appointments For any of our practices, you can contact the Central Hub for appointment bookings and enquiries on 0161 983 0600. Telephone lines are open between 08:00 and 18:30 Monday – Friday. We offer on the day and pre-bookable appointments. To book a routine appointment, patients can use our online appointment booking services click here . You can also use online services to order repeat prescriptions and access your medical records. For more information about online services, speak to a member of the practice reception team. What services do we offer? At our practices we provide a range of primary health care services, including: GP, Advanced Practitioner, Nurse & HCA appointments Telephone consultations Annual health checks Monitoring long-term conditions Medication reviews with our Practice Pharmacists Blood pressure checks Cervical screening Post-natal Mother and Baby checks (at 8 weeks) Antenatal clinics Baby clinics for immunisations Travel advice and immunisations Annual Flu / Pneumonia vaccinations for eligible patients Home visits (for housebound patients only) Private medical services, including HGV, PSV, taxi medicals and foster carer examinations SMS service for appointment and vaccination reminders Access to social prescribing You can gain advice on other services in Salford, including advice on Self-Care by clicking here Get involved with your practice Each of our practices has a Patient Participation Group that meet regularly to discuss local, practice and company related news. We would love for you to attend and to give us feedback. Please speak to a receptionist for more details about joining the group and future meetings. Opening times For more information on the opening times of our practices, please click here. Eccles – 1st Floor, Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Little Hulton – Longshaw Drive, Little Hulton, Manchester, M28 0BB Willow Tree – 94 Littleton Road, Salford, M7 3SE Inclusion Service – Salford Loaves and Fishes, 1 Paddington Close, Salford, M6 5BU

Policies and Statements Policies and Statements Diversity and Inclusion Statement The NHS is for everyone. No matter your gender, the colour of your skin, your heritage or your age, everyone should receive the same high quality care every time you use a NHS service. The Equality Act became law in 2010 and covers everyone in Britain. It protects people from discrimination, harassment and victimisation because of the protected characteristics that we all have. Under the Equality Act, there are nine protected characteristics: Age Disability Gender reassignment Marriage and civil partnership Pregnancy and maternity Race Religion or belief Sex Sexual orientation Diversity and inclusion are about recognising that we are all different and have varying needs. Age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation are some of the factors, which can mean that people have different experiences or may face additional barriers and prejudice. At Salford Primary Care Together, we are committed to taking equality, diversity and inclusion into account in everything we do. This includes providing and transforming services, employing people, procuring goods and services, developing policies, communicating, and involving people in our work. Feedback and Complaints Compliment and suggestions We want to know if you encounter a good experience with our service. You can ask a member of the reception team for a Friends and Family Feedback form, or provide them in writing to the reception team. How to make a complaint If you are unhappy with the service you have received then you can raise this with a Team Leader on site, who will review your complaint and aim to provide you with a satisfactory resolution. If you are unhappy with this resolution offered, then you can make your complaint in writing to: The Complaints Manager Salford Primary Care Together, 3rd Floor, 2 City Approach, Albert Street, Eccles, Manchester, M30 0BL Or ring Head Office on 0161 983 0560 Modern Slavery Statement At SPCT we conduct our business with integrity, transparency and fairness. We are committed to preventing slavery and human trafficking in our activities and ensuring that all our services and supply chains are free from slavery and human trafficking. Privacy Policy To review our privacy policy please click here

The Inclusion Service provides care for vulnerable people in Salford – those experiencing homelessness and complex life challenges. Inclusion Service SPCT Inclusion Service provides care for some of the most vulnerable people in Salford – those experiencing homelessness and complex life challenges. The Inclusion Service is about more than healthcare – it is about giving people a safe place to breathe, to heal, and to rebuild their lives. Our work is about more than healthcare; it is about trust, compassion, and meeting people where they are, whether that’s on the street, in a day centre, or over a phone call. Our team was honoured with the Greater Manchester “Team of the Year 2024” Award, a recognition of the difference we are making every day. Impact in Numbers The past year: We registered 227 new patients and successfully transitioned 259 patients into mainstream GP services – a significant milestone in helping people move towards stability and independence. 3,537 appointments were delivered, more than ever before. Our DNA (Did Not Attend) rate was just 11.8%, well below the national benchmark and a reflection of the trust we have built. Every new patient received full screening for mental health, and alcohol and drug use. We ensured that 100% of patients were connected to the right onward support. 100 flu vaccines were administered at Loaves and Fishes, benefitting both registered and unregistered patients. Healthy Lungs Project This year we also continued our vital role in the Healthy Lung Project, enabling patients who might otherwise struggle to access respiratory testing to receive both diagnosis and treatment. One patient had been living with daily breathlessness, severely restricting her life. Through the project, she received treatment, stopped smoking, and reported a dramatic improvement in her mobility. With her health stabilised, she went on to secure her own tenancy after nearly 20 years of unstable housing – a powerful reminder of how accessible healthcare can transform lives. Collaboration Collaboration remains at the heart of the Inclusion Service. Weekly multidisciplinary team meetings bring together housing teams, mental health workers, drug and alcohol services, safeguarding leads, and voluntary sector partners to ensure that no patient falls through the cracks. Our key partnerships this year included work with Salford Council Rough Sleeping Team, including early morning outreach walkabouts, strengthened links with Greater Manchester Mental Health Trust, and support delivered within local hostels and the Women’s Centre. We also hosted student placements for GP trainees, nurses, and paramedics, equipping the next generation of healthcare professionals with the skills and understanding needed in inclusion health. Our strengths lie in building trust with people who have experienced trauma, offering accessible and flexible care in safe, non-judgemental spaces, and working with a skilled and passionate team that consistently goes the extra mile. Real collaboration across agencies, outstanding patient satisfaction, and recognition from professional colleagues reinforce the impact of our approach. Testimonials Patients have been clear about the value of our service, describing us as “the best doctor’s practice I’ve had in my life,” “supportive and welcoming,” and an “exemplary service.” Partners echoed this appreciation, describing the service as “vital, responsive, and collaborative” emphasising that our “holistic approach is integral to safeguarding.” These voices highlight the unique role the Inclusion Service plays in providing compassionate care and professional collaboration. Looking Ahead We plan to scale up the Inclusion Service model across the region to tackle health inequalities more widely. We will continue to share our expertise through training, education, and patient stories, while also developing tailored programmes, building on successes like the Healthy Lung Project to support other vulnerable groups.

Salford Primary Care Together (SPCT) is a community interest company dedicated to supporting General Practice and enhancing healthcare across Salford. Salford Primary Care Together Salford Primary Care Together (SPCT) is a community interest company dedicated to supporting General Practice and enhancing healthcare across Salford. Our membership includes GP practices within the Salford locality, with a shared goal of placing General Practice at the core of integrated care for our community. Through close collaboration with our members and key partners, we strive to advocate for: Improved access to healthcare for all patients in Salford Reducing health inequalities by targeting and addressing barriers to care Protecting the current model of General Practice, ensuring it remains resilient and sustainable for future generations. As both a membership organisation and a service provider, SPCT directly delivers essential patient-facing services. These include our comprehensive primary urgent care services, general practice, and an inclusion service aimed at tackling health inequalities. SPCT understands the importance of continuous adaptation within a dynamic healthcare landscape. As Primary Care Networks (PCNs) grow and establish themselves as vital support systems for local practices and communities, SPCT is committed to a supportive role, where needed, enhancing healthcare delivery through collaboration and partnership. As a community interest company, we are also committed to investing in Social Impact Projects to help improve the health and wellbeing of the people of Salford and look forward to dedicating our resources towards this. We're proud to be members of Greater Manchester Urgent Primary Care Alliance , a non-exclusive alliance of 5 providers covering all 10 localities in Greater Manchester.

Our social impact is far-reaching, with projects that affect the general public, Primary Care Networks, and our individual members. Social Impact Salford Primary Care Together is a community interest company dedicated to supporting General Practice and enhancing healthcare across Salford. We are an accredited Social Enterprise Organisation through Social Enterprise UK. Our social impact is far-reaching, with projects that affect the general public, Primary Care Networks, and our individual members. Our social impact aim is tied to our vision: Healthy Neighbourhoods. Happy Staff. This year we have initiated projects intended to widen our social impact and give back to the people of Salford, here we highlight three: This year we have begun our City Wide Practice Closure and Education Sessions, a project that further strengthens integrated care through collaboration. Our objective was to support all GP practices in Salford to close for half a day each month to allow for essential education and training for both clinical and non-clinical staff. Additionally, this initiative allows us to provide bespoke face-to-face training sessions tailored to all staff groups once a quarter. During these closures, SPCT ensures appropriate patient care coverage across all participating practices to facilitate participation while maintaining patient wellbeing. This has greatly benefitted all staff across practices in Salford, allowing for robust training and ensuring the betterment of healthcare across Salford. Practice Closures & Education Sessions Over the past 7 practice closures: Domiciliary Phlebotomy Service In April 2025 we began our City Wide Domiciliary Phlebotomy Service, a project that assists practices by lessening their load. Our objective was to provide and develop a domiciliary phlebotomy service for all GP Practices and Primary Care Networks offering convenient blood-taking services designed for housebound patients and patients that have disabilities who find it challenging to visit their local surgery. This involves practices emailing to book patients in with our team, who then undertake the home visits. Additionally, if a patient is acutely unwell during the home visit, or if their blood pressure is in an unsafe range, they will be referred to the Clinical Assessment Service for review. This has benefitted a vulnerable population within Salford allowing more people to access meaningful healthcare in a more inclusive way. Over the past 7 months: Salford GP Provider Board This year, SPCT provided funding to the Salford GP Provider Board to develop a new strategy for healthcare in Salford. The aim was to advance the capability of Salford GP Provider Board on behalf of its collective membership to achieve significant gains citywide for our sector. This would look to increase income and efficiency thereby bringing benefit to practices, PCNs and SPCT. The plan will include opportunities around system wide working in designing and delivering pathways and services alongside the opportunities to procure contracts alongside supporting Salford GPs. Most importantly it will benefit patients by improving their journey through services being delivered closer to their home. This was realised through the appointment of a Project Management Officer to determine the immediate, short term and longer-term priorities for Salford GP Providers. Presently, the strategy has been drafted and is with stakeholders for feedback pending approval.

The Academy team provides crucial support and training advice to both clinical and non-clinical staff in Salford. Key Highlights This year we collaborated with the University of Salford on a pilot initiative to help pre-registration nursing learners gain insight into primary care before starting placements. This evaluation will be reviewed by NHSE, with 15 practices committed to supporting the pilot in March 2026. We’ve supported practices in achieving Undergraduate Learning Environment Status with 23 practices in Salford, and 17 practices in Trafford achieving the status this year. Our Wall of Salford Nurses to celebrate International Nurses Day was a huge success, with vibrant displays showcased at Walkden and Pendleton Gateways. Additionally, we continued our distribution of a monthly newsletter to keep nursing staff informed and engaged. Academy The Academy team, a small but impactful unit funded by external sources, provides crucial support and training advice to both clinical and non-clinical staff in Salford and across Greater Manchester (GM). Collaborating closely with the Greater Manchester Training Hub (GMTH), the team has worked on a number of educational projects. We’ve successfully placed 210 learners across Salford and Trafford this year, including: Pre-registration nurses Paramedics Physician Associates Pharmacy Students Dietetics Students We have also offered a wide range of Continuing Professional Development courses, including: Annual Immunisation Update Interpretation of Spirometry Results PITstop Diabetes Course CRASH Contraception Course Adult & Paediatric Phlebotomy Gynaecological Assessment We’ve continued our support of practices across Salford to enhance learner experience and workplace development. Looking Ahead Delivery Against GMTH KPIs: Maintain progress and alignment with Greater Manchester Training Hub (GMTH) key performance indicators. Greater Manchester Nurses Conference: Collaborating with GMTH to plan and deliver a GM-wide Nurses Conference in celebration of International Nurses Day. Innovative HCA Training Programme: Partnering with Bolton College to launch a Level 3 Primary Care HCA course - the first of its kind in the UK. Programme Development for 2025/2026: Identify, source, and commission new training programmes, including support for the new CQC audit process. Ongoing Support for Nursing Workforce: Continue providing tailored support to nursing staff and practices across Salford. Reinstatement of Nurse Forums to foster peer support, professional development, and shared learning.