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Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group.  Primary Care Networks We have 5 Primary Care Networks comprising of the GP Practices in Salford. Within the EPIC 24 portfolio, we provide support for the PCNs through various packages as a GP Provider Support Group. These packages can include: HR Finance Administration Support / Business Management Project Management Business / Data Intelligence Service Delivery Each network funds a bespoke package of enabled support to facilitate their annual objectives. This includes supporting them for example with the writing of innovation business cases, enabling projects to deliver against the Development Fund, delivering the DES contracts. These are tailored and designed for each PCN and annual contracts are drawn up. Broughton Health Alliance Learn More Eccles & Irlam Learn More Little Hulton & Walkden Learn More Salford South East Learn More Swinton Learn More

This service is for patients who have been removed from a GP in Salford, following an incident in which the Police have been informed. Special Allocation Service The Special Allocation Scheme (SAS) service is for patients who have been removed from a GP in Salford or Trafford, following an incident in which the Police have been informed, ensuring individuals who have been removed from their previous GP practice due to incidents of aggression can continue to access primary care safely. The service balances patient needs with the safety and wellbeing of staff and the wider community, providing care in a structured and controlled environment at Eccles Gateway. Our team is trained in trauma-informed care, focusing on understanding patient experiences, building trust, and supporting behavioural change alongside essential healthcare. Led by Dr. Jocelyne Rostron, the SAS ensures patients are treated with dignity and consistency, while security personnel and thorough risk assessments maintain a safe environment. The ultimate goal is to support patients to rebuild trust and reintegrate into mainstream GP services. During 2024/25, patient registrations rose from six in Q1 to eleven in Q4, while discharges fluctuated, peaking at twenty-two in Q2 reviews, which now take place quarterly to ensure timely assessment. The active patient list remained stable at around fifty-five, reflecting a consistent service capacity. Face-to-face appointments averaged sixty-two per quarter, while telephone consultations remained high, averaging 105, with patients from Trafford often preferring remote access due to travel barriers. The SAS benefits from integration with the Inclusion Service, a dedicated telephone line, and a consistent team, ensuring continuity and trust. Trauma-informed care, positive language, and clear boundaries help patients feel respected while supporting behavioural change. Regular panel reviews provide oversight, supporting timely discharges and effective risk management. The Special Allocation Service demonstrates the impact of structured, compassionate, and trauma-informed care. In 2024/25, the team ensured that patients continued to access healthcare safely, while staff and the wider patient population were protected. With dedicated leadership, a skilled multidisciplinary team, and a commitment to collaboration, the SAS continues to support patients towards stability, reintegration, and better health outcomes.

SPCT also offer a range of support services for practices, PCNs and for the ICB. Other Services SPCT also offer a range of support services for practices, PCNs and for the ICB. We are always happy to offer advice and help where we can. Some of the services* delivered successfully are detailed here. Some of our other services: Supporting practice / PCN closures for training days Enhanced Access service provision COVID 19 vaccination services Same day urgent care demand. Surge capacity solutions. Other bespoke services depending on requirements. Contact the SPCT team for further information on these services

We are proud to serve 20,000 patients across Eccles, Little Hulton, Charlestown and Lower Kersal. Key Highlights This year has been a productive one for our GP practice, with continued growth across all three of our sites. We have continued to consistently deliver high-quality, patient-centered care, while effectively managing the growing complexities within the general practice landscape. We have seen a significant increase in performance, particularly in patient care and service efficiency, thanks to the dedication of our team and ongoing improvements to our processes. Workforce development has been a key priority, ensuring that both clinical and non-clinical teams are equipped with the necessary skills and resources to deliver holistic, integrated care. Our systems and processes are now well established, enabling better care coordination and positive patient experiences. We have also been building upon the community work we’ve already done, collaborating with local charities to raise awareness of the importance of screening and vaccination. This initiative aims to increase uptake in both areas, ensuring better health outcomes for our patients. Patient engagement remains central to our practice’s approach. Through education and self-management initiatives, we have empowered patients to take a more active role in their health, leading to improved engagement and better health outcomes. Looking ahead, our goal for the next year is to build on this momentum by enhancing patient access, further reducing waiting times, and expanding our digital services to offer more convenient healthcare solutions for our community. We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles, Little Hulton and Willow Tree. Visit our Practice Website Practice Practice Information Registering with one of our Practices You can come in to one of our practices where our reception team will be able to assist you to register. You will be required to fill out a form, including a patient questionnaire about your medical history. It would be really helpful for reception staff, if you could bring some identification when you come in to register. All our premises are accessible for people who have disabilities. You can also register online here . Booking Appointments For any of our practices, you can contact the Central Hub for appointment bookings and enquiries on 0161 983 0600. Telephone lines are open between 08:00 and 18:30 Monday – Friday. We offer on the day and pre-bookable appointments. To book a routine appointment, patients can use our online appointment booking services click here . You can also use online services to order repeat prescriptions and access your medical records. For more information about online services, speak to a member of the practice reception team. What services do we offer? At our practices we provide a range of primary health care services, including: GP, Advanced Practitioner, Nurse & HCA appointments Telephone consultations Annual health checks Monitoring long-term conditions Medication reviews with our Practice Pharmacists Blood pressure checks Cervical screening Post-natal Mother and Baby checks (at 8 weeks) Antenatal clinics Baby clinics for immunisations Travel advice and immunisations Annual Flu / Pneumonia vaccinations for eligible patients Home visits (for housebound patients only) Private medical services, including HGV, PSV, taxi medicals and foster carer examinations SMS service for appointment and vaccination reminders Access to social prescribing You can gain advice on other services in Salford, including advice on Self-Care by clicking here Get involved with your practice Each of our practices has a Patient Participation Group that meet regularly to discuss local, practice and company related news. We would love for you to attend and to give us feedback. Please speak to a receptionist for more details about joining the group and future meetings. Opening times For more information on the opening times of our practices, please click here. Eccles – 1st Floor, Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Little Hulton – Longshaw Drive, Little Hulton, Manchester, M28 0BB Willow Tree – 94 Littleton Road, Salford, M7 3SE Inclusion Service – Salford Loaves and Fishes, 1 Paddington Close, Salford, M6 5BU

Audit Tool for Assessing Trauma-Informed Practices in Salford GP Settings Introduction to Trauma-Informed Care in Primary Care Settings Trauma is a response to an overwhelming stressful event or series of events that exceeds the capacity to cope. The effects of trauma can be long-lasting. Traumatic events can happen at any age and can cause long-lasting harm. They can be a single incident where a person experiences a sudden loss, or they are directly harmed or witnessing harm. It can also be a series of incidents / events and can also happen such as experiencing domestic, physical, emotional, sexual abuse or neglect. Everyone is different and how they react to trauma, or a traumatic event will be individual to them and how the event(s) made them feel at the time; how frightened, under threat, abandoned or humiliated they felt. Experiencing trauma may lead to flashbacks, intrusive thoughts, being jumpy, avoidance or having relationship difficulties. Trauma-informed care (TIC) represents a fundamental shift in healthcare delivery, moving from asking "What's wrong with you?" to "What happened to you?". This approach recognises the profound impact that traumatic experiences have on physical, mental, and emotional health and acknowledges that healthcare environments themselves can potentially re-traumatise vulnerable patients if not designed with care and intention. The Marmot report ‘Ten years on’ demonstrates where change has been made but also where nationally, regionally and locally we have seen the impact of austerity, stalling life expectancy and widening inequalities. Salford has committed to the Marmot principles alongside Greater Manchester commitment to become a Marmot region. The Salford Standards 2025-2026 are enabling primary care to play its part in this and this audit tool will provide practices with a practical means for reviewing and enacting organisational change. For GP practices, adopting a trauma-informed approach is not a niche specialty but a core component of effective, equitable care. As the first point of contact for most patients, general practice is uniquely positioned to: Identify the health impacts of trauma. Build trusting, long-term relationships that facilitate healing. Prevent re-traumatisation through conscious, compassionate practices. Improve patient engagement, treatment adherence, and overall health outcomes. Reduce staff burnout by providing a framework for managing complex interactions. Below is the toolkit that we have created: Salford Primary Care Together (SPCT) Comprehensive Audit Tool for Assessing Trauma-Informed Practices in Salford General Practice (GP) Settings

Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the heart of everything we do. Our vision is a statement of purpose. It is why we exist. Our mission sets out how we intend to achieve this vision: We will bring together GP practices in neighbourhoods so that they can work with others – health and social care services, the voluntary sector, community groups and local people – to make best use of available resources and make sure that everyone gets the right support, in the right place, at the right time. To help achieve this mission we will focus our work on four key themes: Transformation Neighbourhood Support Direct Delivery Effective Organisation. Themes Tranformation We will work with partners and local people to co-design and provide capability and leadership to create a system of care that is designed to increase wellness and value. This is about creating the means in our neighbourhoods to make the necessary connections between key providers and local people to achieve the vision and mission. Neighbourhood Support We will improve access for local people to the resources they need to lead healthier lives through a strengthened and well connected network of independent primary care providers. This is about nurturing leadership within primary care, removing barriers and waste, and allowing the best to thrive and the struggling to be supported, so that the whole registered population gets a better deal. Direct Delivery We will deliver high quality primary care services that will provide inspiration, help set common standards, test new approaches to care and support, and provide a safe platform for those practices that need it. This is about making it real and modelling what is possible. Effective Organisation We will build an organisation that is collaborative, effective, responsive, safe, efficient and well led, with a sense of ownership by our wider stakeholders: partners and local people. This is about creating an exciting organisation, that gets things done, and goes about things in the right way. Our Values Collaboration We achieve more, better and faster, by harnessing the strengths of all stakeholders in the system. Innovation We try new approaches without fear. Learning We reflect on our actions and seek knowledge to improve. Compassion The care of local people is at the heart of everything we do.

Little Hulton & Walkden Primary Care Network Little Hulton & Walkden You can find the following GP Practices in the Little Hulton & Walkden PCN: Read More Walkden Medical Centre Read More Dearden Avenue Medical Practice Read More The Gill Medical Centre Read More Cherry Medical Practice Read More The Limes Medical Practice Read More Cleggs Lane Medical Practice Read More Ellenbrook Medical Centre Read More Manchester Road East Medical Practice Read More Orchard Medical Centre Read More SPCT - Little Hulton Clinical Director - Dr Sapna Tandon PCN Manager - Matthew Hindle Find our website here

Salford Primary Care Together are here to put General Practice at the heart of integrated care in Salford. Salford Primary Care Together Improving the Health of the people of Salford Learn More Registered with a GP in Salford? Evening and Weekend Appointments are available. Learn More Need Urgent Dental Care? The GM Urgent Dental Care Telephony Service can help! Learn More Help for Rough Sleepers this Winter If you are experiencing homelessness this winter we can offer support: Learn More News We have news to share... Learn More Salford Primary Care Together We are here to put general practice at the heart of integrated care in Salford. We have outstanding health and social care services in Salford, but local people have told us they would like to see people involved in their care working more closely together. We are supporting all the city’s practices to work more closely together in five Primary Care Networks - Broughton Health Alliance, Eccles and Irlam, Little Hulton and Walkden, Salford South East, and Swinton. Our Vision and Values Healthy Neighbourhoods, Happy Staff. This is at the centre of everything we do. Our vision is where everyone who lives and works in Salford can realise their potential to live healthier, happier and more fulfilling lives, so that they can start well, live well and age well. That’s Salford’s vision, that’s our vision. Everything we do is guided by a clear and strong set of values: Collaboration, Compassion, Innovation and Learning. Learn More Our Services Local people are at the heart of our priorities as we plan our services. We are introducing new services in Salford to ensure local people have an improved experience of using primary care services, including better access to appointments with a health professional. Practice Explore our three practices at Eccles, Little Hulton and Willow Tree. Learn More EPiC 24 High quality healthcare ensuring that patients are able access the care they need. Learn More Inclusion Service Patients with no fixed abode and links to Salford can now be registered. Learn More Academy The Academy team are a small team providing support and advice for training. Learn More Special Allocation Service For patients removed from a GP in Salford or Trafford with Police involvement. Learn More Other Services We offer a range of support services for practices, PCNs, and the ICB. Learn More Our Practices We are proud to serve 20,000 patients across Eccles, Little Hulton, and Salford via our three practices at Eccles Gateway, Little Hulton Health Centre, and the Willow Tree Healthy Living Centre. We also run the Inclusion Service. Opening Times and Addresses For more information on the opening times of our practices, please click on the button below. Eccles – 1st Floor, Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Little Hulton – Longshaw Drive, Little Hulton, Manchester, M28 0BB Willow Tree – 94 Littleton Road, Salford, M7 3SE Inclusion Service – Salford Loaves and Fishes, 1 Paddington Close, Salford, M6 5BU Learn More Address Salford Primary Care Together, 3rd Floor, 2 City Approach, Albert Street, Eccles, Manchester, M30 0BL Contact Head Office: 0161 983 0560 Practices: 0161 983 0600 Contact Us

Swinton Primary Care Network Swinton You can find the following GP Practices in the Swinton PCN: Read More The Sides Medical Centre Read More Silverdale Medical Practice Read More The Lakes Medical Practice Read More Poplars Medical Centre Clinical Director - Dr Karin McCall PCN Manager - Matthew Hindle Find our website here

Salford Primary Care Together (SPCT) is a community interest company dedicated to supporting General Practice and enhancing healthcare across Salford. Salford Primary Care Together Salford Primary Care Together (SPCT) is a community interest company dedicated to supporting General Practice and enhancing healthcare across Salford. Our membership includes GP practices within the Salford locality, with a shared goal of placing General Practice at the core of integrated care for our community. Through close collaboration with our members and key partners, we strive to advocate for: Improved access to healthcare for all patients in Salford Reducing health inequalities by targeting and addressing barriers to care Protecting the current model of General Practice, ensuring it remains resilient and sustainable for future generations. As both a membership organisation and a service provider, SPCT directly delivers essential patient-facing services. These include our comprehensive primary urgent care services, general practice, and an inclusion service aimed at tackling health inequalities. SPCT understands the importance of continuous adaptation within a dynamic healthcare landscape. As Primary Care Networks (PCNs) grow and establish themselves as vital support systems for local practices and communities, SPCT is committed to a supportive role, where needed, enhancing healthcare delivery through collaboration and partnership. As a community interest company, we are also committed to investing in Social Impact Projects to help improve the health and wellbeing of the people of Salford and look forward to dedicating our resources towards this. We're proud to be members of Greater Manchester Urgent Primary Care Alliance , a non-exclusive alliance of 5 providers covering all 10 localities in Greater Manchester.

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